Training Keterampilan Teknik Penjualan

Ketrampilan Teknik Penjualan terhadap pelanggan

Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimakduskan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.

Materi apa saja yang akan di bahas pada Training Keterampilan Teknik Penjualan ?

  1. ROLES OF SALESPERSONS
    a. Market Conditions and Challenges
    b. Building Competitiveness Factors
    c. The Selling Challenges
    d. The Role of Salesperson
    e. The Persuasive Selling Process
  2. PROSPECTING AND CONTACTING
    a. The Prospecting Funnel
    b. The Power of Referrals
    c. Qualification and Sales Strategy
    d. Initial Contact; Introduction Letter
    e. Initial Contact: Phone Call
    f. Cold Calling
    g. Choosing Methods of Contact;
    h. Tips for Telephone Appointment.
  3. PLANNING THE SALES
    a. Planning the Sales
    b. Anticipating the Customer’s Needs
    c. Qualifying the Sales
    d. Developing Relationship with prospect.
    e. Gathering Information
    f. The Information Gathering “Funnel”
  4. GROUP DISCUSSION: PREPARING PRODUCT BENEFIT INDIVIDUAL PRESENTATION AND FEEDBACK
    Each participant will be asked to presents the benefits of each products using OHP and or LCD presentation tools. Instructor and the participants will give their opinion and feedbacks.
  5. PRESENTING SOLUTION AND CLOSING THE SALES
    a. Presenting Solution
    b. Deciding on the Value-added Solution
    c. Checking for Viable Solution
    d. Developing the Presentation Strategy
    e. Written Proposals
    f. Gaining Customer’s Commitment (Closing the Sales)
    g. Buying Signals
    h. Action – Keeping the Commitments
  6. WORKING WITH OBSTACLES AND HANDLING COMPLAINTS
    a. Working with Obstacles
    b. Customer Obstacles
    c. Types of Obstacles
    d. Dealing with Obstacles
    e. Tips in Handling Complaints
  7. INDIVIDUAL ROLE-PLAY: GATHERING INFORMATION AND SELLING TECHNIQUES
  8. COACHING AND MENTORING
    a. Introduction to coaching
    b. What is coaching, counseling, and mentoring
    c. How to determine if coaching is needed
    d. Coaching model
    e. Feedback exercise
    f. Steps for conducting formal observation
    g. Coaching response exercise
    h. Review of handling difficult employees
    i. Effective mentoring techniques
  9. INDIVIDUAL ROLE-PLAY: DEALING WITH OBSTACLES AND HANDLING COMPLAINTS

Metode PelatihanJadwal/Agenda Pelatihan
- Presentasi
- Diskusi
- Case Study
- Simulation
- Evaluation (Pre and Post Test)
- Kunjungan/Praktek (Menyesuaikan/tentative)
- 2 sd 4 Januari 2019
- 13 sd 15 Februari 2019
- 27 sd 29 Maret 2019
- 17 sd 19 April 2019
- 7 sd 9 Mei 2019
- 12 sd 14 Juni 2019
- 17 sd 19 Juli 2019
- 14 sd 16 Agustus 2019
- 12 sd 14 September 2019
- 16 sd 18 Oktober 2019
- 21 sd 23 November 2019
- 26 sd 28 Desember 2019

Lokasi & InvestasiFasilitas
- Yogyakarta (6.500.000 IDR / participant)
- Jakarta (6.500.000 IDR / participant)
- Bandung (6.500.000 IDR / participant)
- Bali (7.500.000 IDR / participant)
- Surabaya (6.000.000 IDR / participant)
- Malang (7.000.000 IDR / participant)
- Batam (7.500.000 IDR / participant)
- Lombok(7.500.000 IDR / participant)
- FREE Airport pickup service (Gratis Antar jemput Hotel/Bandara/Stasiun/Terminal)
- FREE TransporsiPeserta ke tempat pelatihan .
- Module atau Handout
- FREE Flashdisk
- Sertifikat
- FREE Bag or bagpackers (Tas Training)
- Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
- 2x Coffe Break & 1 Lunch, Dinner
- FREE Souvenir Exclusive
- Training room full AC and Multimedia

Catatan :

Hotel untuk pelatihan ada beberapa pilihan seperti Hotel Ibis, Hotel Aston, Hotel Amaris, Hotel Cavinton, Hotel Hyatt, Hotel Grand Aston, Novotel, Hotel Harris, Hotel 101, Hotel Grand Mercure,Ritz Carlton, Hotel Ibis Style dan masih banyak pilihan menarik lainnya.

Apabila perusahaan membutuhkan paket in house training anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan. Dapatkan harga spesial untuk pengiriman minimal 3 peserta dari perusahaan yang sama.

Informasi lebih lanjut :

Tlp./ WA : 0813-9174-4490 || Email : info@diklat-indonesia.com

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